1. How to follow this course
https://www.udemy.com/course/customer-success-manager/learn/lecture/4511284?start=0#overview
Customer+Success+follow+along+guide.
2. Introduction
https://www.udemy.com/course/customer-success-manager/learn/lecture/4511276#overview
Sales Master Checklist
Basically a Customer Loyalty Manager
3. Introduce yourself
https://www.udemy.com/course/customer-success-manager/learn/lecture/10386904#overview
Say Hi
4. Quick message
https://www.udemy.com/course/customer-success-manager/learn/lecture/10386558#overview
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