{"id":2519,"date":"2020-01-29T23:26:32","date_gmt":"2020-01-29T23:26:32","guid":{"rendered":"http:\/\/wiki.thomasandsofia.com\/?p=2519"},"modified":"2022-05-16T20:43:31","modified_gmt":"2022-05-16T20:43:31","slug":"mese-sales-engineering","status":"publish","type":"post","link":"https:\/\/wiki.thomasandsofia.com\/?p=2519","title":{"rendered":"meSE Sales Engineering"},"content":{"rendered":"<h1>Section 1: Introduction<\/h1>\n<p><a href=\"https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/4238862#overview\" target=\"_blank\" rel=\"noopener\">https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/4238862#overview<\/a><\/p>\n<h1>Section 2: What is a Sales Engineer?<\/h1>\n<p><a href=\"https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/3658756#overview\" target=\"_blank\" rel=\"noopener\">https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/3658756#overview<\/a><\/p>\n<p>A member of a <strong>Sales Team<\/strong> whose specialty is a deep understanding of their company&#8217;s solution portfolio, and is adept as positioning those solutions to solve customers business issues, thus creating value and revenue generation.<\/p>\n<h2>Soft Skills<\/h2>\n<ul>\n<li>Business Acumen (<span class=\"sb-0\"><span class=\"dt \"><span class=\"dtText\">keenness and depth of perception, discernment, or discrimination especially in practical matters<\/span><\/span><\/span>)<\/li>\n<li>Presentation skills<\/li>\n<li>Customer Relationships<\/li>\n<li>Engagement strategies<\/li>\n<li>Understanding of target industry<\/li>\n<\/ul>\n<h2>Who is a Sales Engineer<\/h2>\n<ul>\n<li>Industry Expert\n<ul>\n<li>Your business&#8217;s industry\n<ul>\n<li>This includes your competitors!<\/li>\n<\/ul>\n<\/li>\n<li>trends and translations? occurring<\/li>\n<li>Builds credibility<\/li>\n<\/ul>\n<\/li>\n<li>Technical Expert\n<ul>\n<li>Know the products and complete portfolio<\/li>\n<li>Compliance standards &amp; process<\/li>\n<li>Use this to make sales<\/li>\n<\/ul>\n<\/li>\n<li>Company Expert\n<ul>\n<li>works with various inter-company departments<\/li>\n<\/ul>\n<\/li>\n<li>Business Expert\n<ul>\n<li>Astute with financial modeling<\/li>\n<li>Business strategy<\/li>\n<li>Communication within all levels of both internal and client&#8217;s organizations.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Optimal Personalities<\/h2>\n<ul>\n<li>Accountable<\/li>\n<li>Knowledgeable*<\/li>\n<li>Credible*<\/li>\n<li>Responsive<\/li>\n<li>Effective Communication<\/li>\n<li>Creative<\/li>\n<li>Technical aptitude<\/li>\n<\/ul>\n<p>* Especially by their sales person.\u00a0 Don&#8217;t blow the sale before it&#8217;s begun!<\/p>\n<h2>Who do SE work with?<\/h2>\n<p>Most depts. within their org.\u00a0 One of the few people that fully experiences a product&#8217;s full lifecycle, from discovery of a product opportunity through implementing that solution for the client.<\/p>\n<ul>\n<li>Sales<\/li>\n<li>Executives\n<ul>\n<li>Get buy in for new products<\/li>\n<li>Non-standard contract terms<\/li>\n<li>Specially priced solutions<\/li>\n<\/ul>\n<\/li>\n<li>Product Development Teams \/ Product Marketing<\/li>\n<li>Project Management \/ Product Implementation<\/li>\n<\/ul>\n<h2>Organizational Role of an SE<\/h2>\n<ul>\n<li>Partner with Sales Person to meet customers and identify opportunities<\/li>\n<li>Work with Product Managers and other Stakeholders to\n<ul>\n<li>Validate technical solutions<\/li>\n<li>Determine supportability &amp; feasibility<\/li>\n<\/ul>\n<\/li>\n<li>Work with Product Management \/ Pricing Group to determine solution pricing<\/li>\n<li>May participate in Product Development<\/li>\n<\/ul>\n<p><span style=\"color: #ff0000;\"><strong>Bottom line: The SE&#8217;s role is to design valuable customer solutions that generate revenue!<\/strong><\/span><\/p>\n<h2>Wrap Up<\/h2>\n<ul>\n<li>Integral role within a technology company<\/li>\n<li>Highly skilled<\/li>\n<li>Professional<\/li>\n<li>Respected<\/li>\n<li>Valued<\/li>\n<li>Transferable skills<\/li>\n<\/ul>\n<h1>Section 3: The 5 Pillars of Sales Engineering<\/h1>\n<p><a href=\"https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/3658758#overview\" target=\"_blank\" rel=\"noopener\">https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/3658758#overview<\/a><\/p>\n<ul>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/5-Pillars-of-Sales-Engineering.pdf\" target=\"_blank\" rel=\"noopener\">5 Pillars of Sales Engineering PDF<\/a><\/li>\n<\/ul>\n<h2>Sales Engineering &#8211; The 5 Pillars<\/h2>\n<p>Strategic Sales Process &#8211; There&#8217;s a reason why SALES is the first word of the title.<\/p>\n<ul>\n<li>Discover<\/li>\n<li>Qualify\n<ul>\n<li>(BANT)<\/li>\n<li>(Needs Analysis)<\/li>\n<\/ul>\n<\/li>\n<li>Develop\n<ul>\n<li>(Demo \/ POC)<\/li>\n<\/ul>\n<\/li>\n<li>Close<\/li>\n<li>Transition<\/li>\n<\/ul>\n<h2>Discovery Pillar<\/h2>\n<p>Partner with your Sales Person.\u00a0 Make take one meeting or several weeks worth of meetings.<\/p>\n<h3>Discovery Sessions (meetings) are critical to any technical sales process.<\/h3>\n<ul>\n<li>Projects<\/li>\n<li>Goals<\/li>\n<li>Business Issues<\/li>\n<\/ul>\n<h3>Who to meet with?<\/h3>\n<p><strong>Don&#8217;t just meet with one person!<\/strong><\/p>\n<h4>Who am I meeting with?<\/h4>\n<p>Examples:<\/p>\n<ul>\n<li>CIO \/ CFO<\/li>\n<li>IT Director<\/li>\n<li>Marketing Director<\/li>\n<li>Customer Service Director<\/li>\n<\/ul>\n<h4>Why am I meeting with this person?<\/h4>\n<ul>\n<li>Tailor your meeting to that person<\/li>\n<li>Design your <strong>open ended questions<\/strong> towards their role in the Org.\n<ul>\n<li>CFO &#8211; Financial aspects and preferences\n<ul>\n<li>Do you prefer to purchase CapEx (one chunk) or OpEx (spread out over time)<\/li>\n<li>Understand the buying process<\/li>\n<li>Is this person part of the buying process<\/li>\n<\/ul>\n<\/li>\n<li>Network Architect\n<ul>\n<li>Don&#8217;t tell the DC manager to move HIS JOB to the cloud!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Conversational Goals<\/h4>\n<p>These are what you are hoping to solve with your solution design<\/p>\n<ul>\n<li>Understand Business Issues<\/li>\n<li>Technical Issues<\/li>\n<li>Business Demands<\/li>\n<li>Technical Demands<\/li>\n<\/ul>\n<p>Get to know how the technology works with their company and learn how it aligns with their business goals and strategies.<\/p>\n<p>&#8220;Go deep and go wide&#8221; within your customer&#8217;s organization.<\/p>\n<h3>Research is KEY<\/h3>\n<p>Get to know how the technology works with their company and learn how it aligns with their business goals and strategies.<\/p>\n<p>&#8220;Go deep and go wide&#8221; within your customer&#8217;s organization.<\/p>\n<ul>\n<li>Never go into a meeting blind!<\/li>\n<li>Know the people you&#8217;re meeting with<\/li>\n<li>Know their industries<\/li>\n<li>Know their business trends<\/li>\n<\/ul>\n<h4>Resources for Research<\/h4>\n<p>Do not completely rely on your Sales person&#8217;s research.\u00a0 Do your own!<\/p>\n<ul>\n<li>LinkedIn\n<ul>\n<li>Individuals<\/li>\n<li>Company page<\/li>\n<\/ul>\n<\/li>\n<li>Possible Financial Reports if public\n<ul>\n<li>Maybe find &#8220;Investor Relations&#8221; on website\/LinkedIn<\/li>\n<\/ul>\n<\/li>\n<li>Other media outlets<\/li>\n<li>Peruse their websites<\/li>\n<li>Check company&#8217;s job listings.\n<ul>\n<li>If selling Cloud Computing and you see an opening for a Cloud Engineer:<\/li>\n<li>They either are already using it<\/li>\n<li>Are purposefully moving in that direction.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Discovery Framework &#8211; Storyboard<\/h3>\n<p>Gather as much information as possible &amp; keep it as simple as possible<\/p>\n<ul>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Storyboard-Template.pdf\" target=\"_blank\" rel=\"noopener\">Storyboard Template<\/a><\/li>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Storyboard-Reference-Guide.pdf\" target=\"_blank\" rel=\"noopener\">Storyboard Reference Guide<\/a><\/li>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Sample-Open-Ended-Questions.pdf\" target=\"_blank\" rel=\"noopener\">Sample Open Ended Questions<\/a><\/li>\n<\/ul>\n<h4>Using the Storyboard<\/h4>\n<ul>\n<li>One template per meeting\u00a0 \/ dept.<\/li>\n<li>Work from bottom up (as listed)\n<ul>\n<li>Customer Environment<\/li>\n<li>Business Trends\n<ul>\n<li>What is happening in the customer&#8217;s business world.<\/li>\n<\/ul>\n<\/li>\n<li>Challenges\n<ul>\n<li>top projects<\/li>\n<li>goals<\/li>\n<li>resource issues<\/li>\n<li>competitive pressures<\/li>\n<\/ul>\n<\/li>\n<li>Demands on Business<\/li>\n<li>Financials of current solution or what are they doing\/cost impact\n<ul>\n<li>Hard costs (actual $ &#8211; but $ figures are not required.)<\/li>\n<li>Soft Costs &#8211; &#8220;What would it cost you &#8230;&#8221;\n<ul>\n<li>If you didn&#8217;t have this solution in place?<\/li>\n<li>If your current solution was to fail?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Proposed Solution\n<ul>\n<li>Tells the solutions story<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Engage the client \/ prospect\n<ul>\n<li>OK to draw on a white board!<\/li>\n<\/ul>\n<\/li>\n<li>Prepare Open Ended questions in advance and use in conjunction with Story Board process\n<ul>\n<li>See attachment above<\/li>\n<\/ul>\n<\/li>\n<li>Create a compelling image.<\/li>\n<\/ul>\n<h2>Qualify Pillar<\/h2>\n<p>Purpose: To ensure your solution, and it&#8217;s value, are qualified with both the prospect&#8217;s environment and your company&#8217;s internal environment.<\/p>\n<ul>\n<li>Meet with additional Technical staff to\n<ul>\n<li>Garner buy-in\n<ul>\n<li>Garner: To gather and store, acquire<\/li>\n<\/ul>\n<\/li>\n<li>Understand prospect&#8217;s current and perceived future environment.<\/li>\n<\/ul>\n<\/li>\n<li>Validate\n<ul>\n<li>Validate the supportability of the solution\n<ul>\n<li>Use your storyboard, along with other do<\/li>\n<\/ul>\n<\/li>\n<li>Resolve, if possible, any external or internal roadblocks.\n<ul>\n<li>Verify unique design support with Product Management?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Solution\n<ul>\n<li>Translate the customer&#8217;s pain points into solutions\n<ul>\n<li>Always attempt to solve a prospect&#8217;s issues with your solution.<\/li>\n<\/ul>\n<\/li>\n<li>Use your storyboard, along with other support documents to help tell your solutions story.\n<ul>\n<li>Diagrams<\/li>\n<li>Flowcharts<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Develop Pillar<\/h2>\n<p>Developing the solution will help you position your solution correctly and prove its value.<\/p>\n<p>During this stage, you&#8217;ll be meeting with the prospect and making presentations.\u00a0 This meeting can make or break a sale!<\/p>\n<ul>\n<li>Position\n<ul>\n<li>Thoroughly articulate how your solution solves business issues<\/li>\n<li>Why this solution is better than the current, or alternative, solution<\/li>\n<li>Uncover &amp; Overcome objections<\/li>\n<\/ul>\n<\/li>\n<li>Prove\n<ul>\n<li>Provide Documents to build value propositions\n<ul>\n<li>Diagrams<\/li>\n<li>Financial Modeling<\/li>\n<\/ul>\n<\/li>\n<li>Demonstrate how\u00a0 the solution solves the business issues by providing:\n<ul>\n<li>Use cases<\/li>\n<li>Pilot if available<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Close Pillar<\/h2>\n<p>If all went well up to now, this should be the easiest phase!\u00a0 All objectives should be overcome.<\/p>\n<ul>\n<li>Concurrence (Agreement in opinion)\n<ul>\n<li>Provide references<\/li>\n<li>Contractual discussions\/redlining<\/li>\n<\/ul>\n<\/li>\n<li>Close\n<ul>\n<li>Contract signature!<\/li>\n<li><strong>You really should understand the customer&#8217;s buying process prior to getting to this point if possible!<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Transition Pillar<\/h2>\n<ul>\n<li>Technical Documents \/ Calls\n<ul>\n<li>SE may need to complete technical documents or lead transition calls to <strong>ensure the integrity<\/strong> of the sold design throughout the implementation process<\/li>\n<li>Detail is critical, especially for unique solution designes<\/li>\n<li>Client&#8217;s needs and expectations should be clearly articulated to all members of the implementation team.<\/li>\n<\/ul>\n<\/li>\n<li>Move Order\n<ul>\n<li>SE&#8217;s typically pass on technical documents and their design to others who pick up the solution and move it through the implementation process.\n<ul>\n<li>Ensure each design element is captured and explained thoroughly to the implementation team.<\/li>\n<\/ul>\n<\/li>\n<li>Introduce client to the post-sales organization<\/li>\n<li>At times, the SE is the one who performs the implementation support as well.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Business Development &#8211; The 6th Pillar?<\/h2>\n<p>Keep tabs with your customer base!<\/p>\n<ul>\n<li>Routine Inquiries\n<ul>\n<li>Ensure ongoing customer satisfaction and eventual realization of sold solutions<\/li>\n<li>Cultivate relationships that can assist with future sales and references.<\/li>\n<\/ul>\n<\/li>\n<li>Industry Events &amp; Organizations (You are a specialist in your industry!)\n<ul>\n<li>Join &amp; Volunteer to speak at local industry organizations<\/li>\n<li>Offer training to the business community<\/li>\n<li>Build &amp; Maintain relationships with industry experts<\/li>\n<li>Leverate the online community\n<ul>\n<li>LinkedIn<\/li>\n<li>Tech blogs<\/li>\n<\/ul>\n<\/li>\n<li>Leverage and maintain partner &amp; vendor relationships<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h1>Section 4: Soft Skills<\/h1>\n<p><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Soft-Skills.pdf\">Soft Skills<\/a><\/p>\n<h2>Difference between Good Sales Engineer and a Great Sales Engineer<\/h2>\n<ul>\n<li>Good Sales Engineer\n<ul>\n<li>Knows the technology very well<\/li>\n<\/ul>\n<\/li>\n<li>Great Sales Engineer\n<ul>\n<li>Knows the technology very well<\/li>\n<li>Uses &#8220;Soft Skills&#8221;<\/li>\n<li>Executes 5 Pillars\n<ul>\n<li>Especially Develop Pillar<\/li>\n<li>Articulates Valuable Solutions<\/li>\n<li>Customers make purchases that bring value to their organizations and meet business goals.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>What are the Soft Skills<\/h2>\n<p>Consciously focus on these!<\/p>\n<ul>\n<li>Business Acumen<\/li>\n<li>Presentation Skills<\/li>\n<li>Customer Relationships<\/li>\n<li>Industry Knowledge \/ Competitive Landscape<\/li>\n<\/ul>\n<h2>How to master Soft Skills<\/h2>\n<ul>\n<li>Realize their Importance<\/li>\n<li>Recognize their Value<\/li>\n<li>Practice, Practice, Practice!\n<ul>\n<li>Toastmasters?<\/li>\n<\/ul>\n<\/li>\n<li>Research<\/li>\n<li>Continual Education<\/li>\n<li>Seek a Mentor!<\/li>\n<\/ul>\n<h2>Business Acumen<\/h2>\n<ul>\n<li>Financial Literacy &#8211; show\n<ul>\n<li>TCO: Total Cost of Ownership\n<ul>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/TCO-Sample-Model.xls\">TCO Sample Model<\/a><\/li>\n<li>Used to compare solutions\n<ul>\n<li>Existing vs new<\/li>\n<li>2 competing new solutions<\/li>\n<\/ul>\n<\/li>\n<li>Examples:\n<ul>\n<li>Hardware expenses<\/li>\n<li>Operational expenses<\/li>\n<li>Soft Costs\n<ul>\n<li>&#8230;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>ROI: Return on Investment\n<ul>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/ROI-Template.xls\">ROI Template<\/a><\/li>\n<li>Used to demonstrate how, over time, a solution will, save the prospect money.\n<ul>\n<li>At what point will the expense cover it&#8217;s own cost?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Strategic Thinking\n<ul>\n<li>Anticipate what may be coming<\/li>\n<li>Have a peripheral view that is greater than what is in front of them.\n<ul>\n<li>Anticipate issues<\/li>\n<li>Objections<\/li>\n<li>Competitive Threats<\/li>\n<\/ul>\n<\/li>\n<li>Critical Thinking (Subset of Strategic Thinking)\n<ul>\n<li>Challenges current mindsets<\/li>\n<li>Make attempt to get to the root cause of things.<\/li>\n<li>Customer solution that requires a non-standard design.\n<ul>\n<li>Will it prove profitable?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Constant Learning\n<ul>\n<li>Practice humility<\/li>\n<li>Be confident and credible<\/li>\n<li>Do Not Be A Know It All!<\/li>\n<\/ul>\n<\/li>\n<li>Heirarchical Flexibility\n<ul>\n<li>Knowing how to speak to all levels of an organization.<\/li>\n<li>Do not be in denial when bringing value to all levels of meetings.<\/li>\n<li>Practice Practice Practice again!\u00a0 Get comfortable with these meetings.<\/li>\n<li>Physical appearance is REQUIRED!\n<ul>\n<li>Over dress vs. Underdress!<\/li>\n<\/ul>\n<\/li>\n<li>Do your Research!<\/li>\n<\/ul>\n<\/li>\n<li>Process Orientation\n<ul>\n<li>??<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Presentation Skills<\/h2>\n<p>Especially critical during the Develop Pillar.\u00a0 Practice this as well!<\/p>\n<ul>\n<li>Relevant Content\n<ul>\n<li>Don&#8217;t present on a topic the audience has no interest in.<\/li>\n<li>Present your solution in a format that:\n<ul>\n<li>Articulates the solution<\/li>\n<li>And a cle<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Clear Value Proposition\n<ul>\n<li>Present your solution in a format that:\n<ul>\n<li>articulates the solution AND<\/li>\n<li>offers a clear value proposition that matches your prospects story.\n<ul>\n<li>Discovery and Qualify Pillars<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Confident<\/li>\n<li>Audience Tailored<\/li>\n<\/ul>\n<h2>Build Credibility &amp; Relationships<\/h2>\n<p>You must have the first 3 to be GREAT!<\/p>\n<ul>\n<li>Approachable\n<ul>\n<li>Never attack others when they bring different ideas to you.<\/li>\n<\/ul>\n<\/li>\n<li>Responsive<\/li>\n<li>Accountable<\/li>\n<li>Technical Confidence (Given)<\/li>\n<\/ul>\n<h2>Know your Industry<\/h2>\n<ul>\n<li>Who are your competitors?<\/li>\n<li>What exactly do they do that is the same or different from you?<\/li>\n<li>Industry Trends<\/li>\n<li>Industry Changes and Transformations<\/li>\n<\/ul>\n<h2>Know your Customers Industry!<\/h2>\n<ul>\n<li>Customer Industry Research<\/li>\n<li>How does your customer stack up to their competitors?<\/li>\n<li>Customer Industry Trends<\/li>\n<li>Customer Industry Changes and Transformations<\/li>\n<\/ul>\n<h2>Wrap Up<\/h2>\n<ul>\n<li>Business Acumen<\/li>\n<li>Presentation Skills<\/li>\n<li>Customer Relationships<\/li>\n<li>Know your Industry<\/li>\n<li>Competitive Landscape<\/li>\n<li>Know your Customer&#8217;s Industry<\/li>\n<\/ul>\n<h1>Section 5: Case Study &amp; Tools<\/h1>\n<ul>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Putting-it-all-Together-Case-Study-Tools.pdf\">Putting it all Together &#8211; Case Study Tools<\/a><\/li>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Putting-it-all-Together-Open-Ended-Questions-Answers.pdf\">Putting it all Together &#8211; Open Ended Questions Answers<\/a><\/li>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Putting-it-all-Together-ROI.xls\">Putting it all Together &#8211; ROI<\/a><\/li>\n<li><a href=\"http:\/\/wiki.thomasandsofia.com\/wp-content\/uploads\/2020\/01\/Putting-it-all-Together-Storyboard.pdf\">Putting it all Together &#8211; Storyboard<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Section 1: Introduction https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/4238862#overview Section 2: What is a Sales Engineer? https:\/\/www.udemy.com\/course\/mesecert\/learn\/lecture\/3658756#overview A member of a Sales Team whose specialty is a deep understanding of their company&#8217;s solution portfolio, and is adept as positioning those solutions to solve customers business issues, thus creating value and revenue generation. Soft Skills Business Acumen (keenness and depth of ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/wiki.thomasandsofia.com\/?p=2519\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-2519","post","type-post","status-publish","format-standard","hentry","category-mese"],"_links":{"self":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/2519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2519"}],"version-history":[{"count":11,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/2519\/revisions"}],"predecessor-version":[{"id":3805,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/2519\/revisions\/3805"}],"wp:attachment":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}