{"id":1762,"date":"2019-05-30T23:57:23","date_gmt":"2019-05-30T23:57:23","guid":{"rendered":"http:\/\/wiki.thomasandsofia.com\/?p=1762"},"modified":"2019-05-30T23:57:23","modified_gmt":"2019-05-30T23:57:23","slug":"section-2-key-concepts","status":"publish","type":"post","link":"https:\/\/wiki.thomasandsofia.com\/?p=1762","title":{"rendered":"Section 2 &#8211; Key Concepts"},"content":{"rendered":"<h1>Critical To Quality Metrics (CTQ)<\/h1>\n<p>&nbsp;<\/p>\n<h1>Variation and The Normal Curve<\/h1>\n<p>&nbsp;<\/p>\n<h1>Defects Per Million Opportunities (DPMO)<\/h1>\n<ul>\n<li>Defect Opportunities:\n<ul>\n<li>Number of places a defect can occur in a product, process or service.<\/li>\n<\/ul>\n<\/li>\n<li>DPMO\n<ul>\n<li>Defects per million opportunities<\/li>\n<li>Example:\n<ul>\n<li>Small assemblies\/processes = fewer opportunities\n<ul>\n<li>Pen: 5 opportunities\n<ul>\n<li>Cap doesn&#8217;t fit,<\/li>\n<li>Color incorrect<\/li>\n<li>Ink leaks<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Complex assemblies\/processes = greater opportunities.\n<ul>\n<li>Laptop: 1000+ opportunities\n<ul>\n<li>Keys stick<\/li>\n<li>Display color wrong<\/li>\n<li>Power Supply<\/li>\n<li>Bad Ram<\/li>\n<li>HDD<\/li>\n<li>OS Corruption<\/li>\n<li>and on and on<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>DPO\n<ul>\n<li>Defects per Opportunity<\/li>\n<li>Total number of defects \/ Total number of Defect Opportunities<\/li>\n<li>Far more accurate than Defects Per Unit!<\/li>\n<\/ul>\n<\/li>\n<li>Ex:\n<ul>\n<li>Production reports 2 defects per unit for both Pens and Laptops\n<ul>\n<li>Pen: 1000 units * 2 defects per unit = 2000 total defects<\/li>\n<li>Laptop: 1000 units * 2 defects per unit = 2000 total defects<\/li>\n<\/ul>\n<\/li>\n<li>Pen:\n<ul>\n<li>DPO = 2000 \/ (1000* 5) = 0.4 DPO<\/li>\n<li>DPMO = 1,000,000 * 0.4 = 400,000 DPMO<\/li>\n<\/ul>\n<\/li>\n<li>Laptop\n<ul>\n<li>DPO = 2000 \/ (1000 * 1000) = 0.002 DPO<\/li>\n<li>DPMO = 1,000,000 * 0.002 = 2,000 DPMO<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h1>Learn Sigma Levels<\/h1>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Critical To Quality Metrics (CTQ) &nbsp; Variation and The Normal Curve &nbsp; Defects Per Million Opportunities (DPMO) Defect Opportunities: Number of places a defect can occur in a product, process or service. DPMO Defects per million opportunities Example: Small assemblies\/processes = fewer opportunities Pen: 5 opportunities Cap doesn&#8217;t fit, Color incorrect Ink leaks Complex assemblies\/processes ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/wiki.thomasandsofia.com\/?p=1762\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42],"tags":[],"class_list":["post-1762","post","type-post","status-publish","format-standard","hentry","category-six-sigma-foundations"],"_links":{"self":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/1762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1762"}],"version-history":[{"count":1,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/1762\/revisions"}],"predecessor-version":[{"id":1763,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=\/wp\/v2\/posts\/1762\/revisions\/1763"}],"wp:attachment":[{"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wiki.thomasandsofia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}